Warranty Policy

At M&t Global, we stand behind the quality of our products. We are pleased to offer a one-year warranty on all items purchased from our store. This warranty policy outlines the terms and conditions of our warranty coverage.

Warranty Coverage

  1. Duration: Our warranty is valid for one year from the date of purchase.
  2. What It Covers:
    • Defects in materials and workmanship under normal use.
    • Malfunctioning products that have not been subjected to misuse, neglect, or accidental damage.

Claims Process

    1. How to Make a Claim: If you believe your product is defective, please contact our Customer Support at support@mtglobal.shop or call +1(786) 316-8198 within the warranty period.
    • Provide your order number, a description of the issue, and any supporting photographs.
  1. Evaluation: Our team will review your claim and determine if it qualifies for warranty service.
    • If approved, we will provide instructions on how to return the product.

Limitations and Exclusions

  1. Non-Covered Items: This warranty does not cover:
    • Normal wear and tear.
    • Damage caused by accidents, misuse, or neglect.
    • Products that have been altered or repaired by unauthorized personnel.
  2. Sole Remedy: The warranty will only cover the repair or replacement of the defective item. We will not be liable for any incidental or consequential damages.

Warranty Transfer

  • This warranty is only valid for the original purchaser and is not transferable to subsequent owners.